I was thinking just one more way to make having a small business profile online will become untenable, if simply anyone can comment on search results.
With local reviews it is expected at least that you are a customer or have a direct relationship with the business and in most jurisdictions there could be legal recourse for posting fake reviews.
With local reviews it is expected at least that you are a customer or have a direct relationship with the business and in most jurisdictions there could be legal recourse for posting fake reviews.
This sounds like a free for all.