| Here is an anecdote that maybe others can relate to: We hired an expensive design firm that had done the work and designs of other companies in our sector. Those companies had decent UI and a good amount of users. The company spends a lot of time doing something like a vision quest to accomplish branding, and UI designs take a long time. The UI was nice to see come together, but it was clear their designer had no experience with this kind of product and target audience. The branding and logos and typefaces are top notch. It is all congruent with a story and has good rationale behind it. Now, the external development firm we work with also has designers in it. The work we do with them is billed at $60/hr when that designer is involved, so the designer is probably getting $40. In the scale of cheap vs expensive when it comes to designers, this is not considered cheap, but it is much less than the prior "enterprise design firm". Cheap would be the $5 talent in Pakistan on Fiverr. This designer is able to crank out UI designs in a day, we can review them and modify them midflight using collaborative tools, and I am much more satisfied. This isn't my first experience with this, but my thoughts are that design is hit or miss. It just comes down to creative vision, experience, or the series of templates the designer has. Doing a contest or getting proposals will get you a better distribution of possibilities, and the designer's process and pipeline is more important. The $5 Pakistani can also be good. You just need an efficient way to get design samples. |
After a bit I had a decent idea, and hired an expensive designer and gave her a clear idea of what I wanted. She then did a brilliant job, producing three or four outstanding logos. I think the logo I chose is one of the best out there anywhere.
The problem with the expensive designers is that they are hampered by the limitations of creative brainstorming as much as anybody, yet is a big part of your cost. They usually give you a limited number of designs- like 3 or 4- to choose from, and you're 'stuck' in that circle of thinking.
So if you can clarify what you want for cheap you'll better use the talent of the experts, IMHO.