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by sching 2774 days ago
I also work at Stripe and have been working on remediating these Dashboard workflow issues. We've pushed comprehensive fixes for the regressions. I'm also looking into our support representative's initial misunderstanding of the issue. I appreciate the flag here and would encourage anyone to get in touch with us directly via https://support.stripe.com/ with questions if they notice any unexpected behavior post-fix.
1 comments

As to your colleague, thank you. If I can be of any help in helping identify where support went wrong, please hit me up.