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A 737 and a 737 MAX has big wheels in the cockpit that move as the stabilizer trim changes. This lets the pilots see what the autopilot is doing with the stabilizer, and/or override stabilizer changes by grabbing and holding the wheel or rotating it. You also have two switches to disallow control of the stabilizer, one for blocking other stabilizer controls in the cockpit, and one for blocking control by the autopilot. In theory then, solving the stabilizer problem that caused the crash is as simple as flipping both switches to cutoff, then using the wheel to set the stabilizer back to a sane value. Handling a stabilizer runaway is a standard part of US 737 training, and the updated Emergency Airworthiness Directive just says to follow the stabilizer runaway checklist. Again, in theory, this should have been a no-brainer, "common" emergency, and following the usual checklist would have fixed the issue. However, pilot's mental model of the aircraft has been broken. In the previous generation of 737's, there were exactly two things outside the wheel that could control the stabilizers - the cockpit trim switches, and the autopilot, and each had it's own cutoff switch. Now we have three systems that can control the stabilizer wheels, and the new one doesn't have a labeled switch, nor was anyone told it existed. |
It doesn't take anything away from what you've said really but there is at least one other system which can control pitch trim. The Mach trim system counteracts changes in the centre of pressure due to speed by making adjustment to the trim.
> Now we have three systems that can control the stabilizer wheels, and the new one doesn't have a labeled switch, nor was anyone told it existed.
Just to add to this point, I believe the reason this was done this way was an attempt to keep the control behaviours of the new aircraft as similar as possible to the old (despite having more powerful lower slung engines) for the sake of maintaining training consistency.