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by mbrock 2775 days ago
I wonder if this commitment is reflected in any official terms or pledges?
1 comments

"Google Cloud Security and Compliance Whitepaper" linked elsewhere on this thread: https://storage.googleapis.com/gfw-touched-accounts-pdfs/goo...

Relevant bits start at page 12:

"G Suite customers own their data, not Google."

"There is no advertising in the G Suite Core Services, and we have no plans to change this in the future"

etc.

Ultimately the biggest cudgel you have to wield here is in the sales contract you're signing, but my understanding is that the baseline privacy guarantees are standard for all customers at the strictest level -- people actually opt to reduce the restrictions on their data so that new features get built with their use cases in mind (otherwise we wouldn't know what those actual use cases were).

A lot of companies use G Suite and a lot of them have very strict privacy + security requirements. This is the same platform used by fintech companies, healthcare companies, MegaCorps, etc.

Sort of a thing with all non-web-search Google products: I can't fathom how people see the $5B/quarter "other revenue" line on our earnings statements and think that just doesn't matter and somehow we have to get the "real" money from ads. We definitely did ads-supported-consumer first and we've been doing it the longest and it makes the most money, but how many email providers would kill to have half of that quarter as their annual revenue? G Suite, Cloud, etc are very real businesses in their own right and that's even while being very young and coming from a company that didn't start with any inherent strengths in enterprise markets.