If Godaddy can provide decent support, why can't Google?! The only think I use on Google Cloud is Firebase, love Firebase. But even then, I never know who/where to ask if I have questions.
I've had my ups and downs with Firebase. The dev experience is generally good, but reliability hasn't been so great.
Last year we had a 12 hours database downtime. Our call center was hell all day long. After a number of emails back and forth their support engineers acknowledged there was a downtime and gave us $25 of credit and an apology which doesn't even begin to cover our bad image to our customers.
I've had problems with storage dozens of times where files couldn't be uploaded.
2 weeks ago some cloud functions simply stopped triggering until I redeployed. Thankfully this was on a dev project and production was not impacted.
We are slowly but steadily moving some projects out of Firebase and will not start new web projects with it. Maybe it's better with the Swift and Android SDKs.
Our support page mentions where you can ask questions https://firebase.google.com/support/ Slack is good and the firebase-talk Google Group is a great resource, as there are Googlers monitoring. Glad you're enjoying Firebase.
Last year we had a 12 hours database downtime. Our call center was hell all day long. After a number of emails back and forth their support engineers acknowledged there was a downtime and gave us $25 of credit and an apology which doesn't even begin to cover our bad image to our customers.
I've had problems with storage dozens of times where files couldn't be uploaded.
2 weeks ago some cloud functions simply stopped triggering until I redeployed. Thankfully this was on a dev project and production was not impacted.
We are slowly but steadily moving some projects out of Firebase and will not start new web projects with it. Maybe it's better with the Swift and Android SDKs.