[ryandrake]

> the people who whine about it largely already gave you their money and aren't likely to refund/return (in some avenues it is impossible).

Not only that, but they will buy the next game and the next one too. This is the reason so much game software is buggy, bloated, and user-hostile: people keep buying it, release after release. You’re rewarding the company for crap! The whole “buy, complain, buy the next one” cycle keeps products of all kinds awful.