| In my experience, it all depends on the client and the project size. The larger the project, the more documentation, planning and budgeting. And no tools really help with this in general. But if it's big enough, I will do mockups, everything else is just a well formatted document. For my regular clients I've worked with for years, a simple email/phone call > deliver product > invoice is enough of a work flow if the project is small. A few large projects I've spent a few months documenting, planning and having client meetings before any work started. I suppose, some online collaboration tool could have been useful there. But also I have large ongoing projects with long term clients where monthly work is done, and monthly meetings are held. But since most of my clients aren't technical, there's no need to involve them in anything other than front-end review, testing and publishing. So we get most of this done at a monthly face-to-face and a few emails. I do have a nice formatted LibreOffice document template with header, footer, logo, etc... I tend to use this for new clients. (PDFs only though) |