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by rainbowzootsuit
2779 days ago
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> I've definitely had interactions with smaller companies where you can effectively bypass first and second line by demonstrating you know what you're doing, mostly just saying the right things for them to accept that you've done basic troubleshooting steps already and really do need to talk to someone beyond that point. "Shibboleet" https://www.xkcd.com/806/ |
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