[phkahler]

>> he mentions suffering from vicarious trauma so much that at some point he was crying with patients every day.

Actually experiencing someones emotions is one of the most helpful things you can do for them. I say actually because it seems therapists train to pretend to understand. They train to hide their own feelings or let a client try to support them. It's ironic that they want people to become their authentic selves, but that's the one behavior they won't model. I have no doubt the guy in this video did wonders for his patients.