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by amyjess 2780 days ago
> they make the base OSS product harder to use and more complicated so that people actually need the support and training. E.g. having great documentation directly conflicts with selling training and consultancy.

Interestingly enough, I've heard the same criticism about OpenLDAP, that it's deliberately hard to set up and poorly-documented because the main developer owns a consulting company and wants people to hire him to set up their OpenLDAP installations. What's ironic is that this is one of the reasons Red Hat is deprecating OpenLDAP in favor of the 389 Directory Server.

1 comments

having great documentation directly conflicts with selling training and consultancy

I've often felt that way as a user. It's why I run Arch Linux now. There's nothing in the Linux world as comprehensive as the Arch Wiki.