[shadester88]

You are correct in assuming the fact that you need a paper trail to fire someone. I work in Australia and firing someone for poor performance requires a fair bit of work.

But for performance management, I basically have to put them on a performance management plan and set expectations. If they fail to regularly meet those expectations, then they can be let go. This generally takes a few months to progress through, giving the staff member the opportunity to prove us wrong.

But this process is very different to KPIs. An important one, nonetheless.