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by apohn 2786 days ago
>Making and keeping deals was 15-dimensional chess to them

I've supported sales cycles at small and big companies. I think this is one of the best one line descriptions of what really happens when big companies want to "sell to the CIO" or retain a large existing customer. Sometimes actually solving customer problems is not even 1 of those 15 dimensions.

1 comments

It's dysfunctional all the way down.

The CIO being soled to isn't interested in "solving the problem" of their organization either. They have their own metrics, and so on goes the rabbit hole...