The Amazon book shopping experience is atrocious too, if you want to read books on say, computing, the "bestsellers" are full of junk SEO optimisation tutorial books and Minecraft trash.
That's one thing I really don't get. I'm currently getting acquainted with AWS beyond the usual suspects (EC2, S3, RDS). Of course I was eager to check out their AI solutions. And guess what - they perform surprisingly subpar especially against the backdrop of their marketing promises. Now I know why they can't even keep their categorizations in order or provide a powerful text search - they lack the technology.