[ghostly_s]

Yeah, two months' notice does not meet my definition of "ample time to upgrade to Pro [...] or download your photos and videos.*" And it's scummy to hide the timeline in a tiny footnote. I'm sure plenty of these people are using it as a backup solution and never even visiting the site. Totally fine with the decision not to support those users anymore, but it's not reasonable to nuke their data in 3 months because some email notice got lost in their inbox.

[stevenwoo]

It took 3 days to get my data download request response, I have about ninety 300 megabyte zip files of photos, and at my maximum download rate it would take a couple of weeks to download, plus there's an unspecified time limit where the zip files are deleted from their servers and one has to request the data again.