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by csel
2797 days ago
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“The Hart eSlate machines are not malfunctioning, the problems being reported are a result of user error — usually voters hitting a button or using the selection wheel before the screen is finished rendering" More like a page loading issue. Probably need to look at optimizing the page or display a simple big "LOADING..." in the middle of the screen while all fields and field values are being loaded. Also disable the actual page (all submit or selection buttons) while page is being loaded. Definitely not user error. Different locations have different internet connection speed that will effect page loading. |
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Wait, what?
Are you claiming that these insecure, unusable, unfit-for-purpose excuses for a POS machines are also INTERNET-CONNECTED?
(For the record: if the page render after an action takes more than 100ms under any circumstances, the system is by definition broken. That's the lowest of the Nielsen thresholds.)