My two cent: any business should have ALSO a phone number, perhaps not immediately reachable, but still a phone number.
Perhaps also a fax number, old but still useful in emergency.
If I can't reach flesh on a phone during business hours, I do my business with somebody else. No exceptions. A friend was trusting money and login details to a site with no mailing address or phone number and I pointed this out. He was suddenly aghast, another who did the same shrugged, I shuddered. Some people insist on learning the hard way.
If I can't reach flesh on a phone during business hours, I do my business with somebody else. No exceptions. A friend was trusting money and login details to a site with no mailing address or phone number and I pointed this out. He was suddenly aghast, another who did the same shrugged, I shuddered. Some people insist on learning the hard way.