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by jrumbut 2793 days ago
In the most successful of the companies of the sort you've been describing that I've been around SaaS was kept pretty minimal. This was less a policy than a consequence of just having *nix skills or a desire to learn. Also many SaaSes have relatively serviceable self-hosted FOSS counterparts.

Log management in particular is really a shell script/self hosted app kind of task, just share the money saved on Papertrail with the team and I'm sure they'll get on board.