[nozepas]

Very 'funny' and usual problems. I really enjoyed the reading. I have found myself many times helping people on points like 1 and 10 (copy&paste ---> keyboard&chair problems).

I have also found a lot of people which is relatively new to internet and who don't see a difference between 'Internet', the browser and google. You speak to them, and they say: my page does not work, it's not active (when you have checked it is working). Then, with further investigation you find that they are typing the domain name on google, and they get no result, which, of course doesn't mean the page is not working. They just mix google, browser and internet.

It's similar to when you hear 'using the internet' exclusively refered to web browsing, as if web was the only thing internet had.