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by craftyguy 2792 days ago
> but how many end users ever upgrade their hardware

Far fewer now, since laptops have become un-upgradeable. ~10 years ago it was fairly common for folks to take their laptops to, e.g., the Geek Squad to have memory upgraded, or to install a larger hard drive. I worked at one such place for ~3 years in the early 2000s, and the laptop upgrade business was booming.