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by user111233 2795 days ago
I got a bike light on ebay and after a few months the battery failed. Even though legally I have 1 year warranty I just can't be bothered arguing with a seller for days and then having to pay return shipping which is almost as much as the light is. I ended up getting a light at the store. Cost me a little bit more but the quality is soooo much better and the battery can be replaced rather than having a sealed plastic casing.

If I ever have a problem with this light its only a 3 minute ride back to the store to return it and I know they won't try and dispute it.

1 comments

It might be worth reaching out to Ebay and asking for a return—they have ridiculously consumer-friendly return policies, and even if the merchant doesn't want the return, Ebay can force it and hold it against their PayPal earnings.
Indeed. This is part of the reason why stuff on eBay isn’t actually that cheap considering what many people expect
Yes, every time I have complained about something bought on Ebay it has been resolved in my favour.