| Great advice, thanks. ...also, you've called out a very significant pain point for lots of people in the American health system, i.e. managing and paying bills while dealing with the Kafka-esq processes. Your process is steps towards a solution. Can your process of ensuring bills are paid correctly be turned into a business? Can it sold as a service - not to hospitals, not to employers, not to insurance companies - but to us? We buy the service and know we can trust it has our interests at heart, esp. when we are at our most vulnerable. I've had to jump through hoops with insurance bills before, it isn't pleasant and I've got good health insurance. Pricing structure would be challenging...monthly and use when needed, per transaction, etc? (didn't do any deep searching before posting, so I'm betting a hospital billing concierge service already exists...) Service should be called Auntie Kafka. |