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by lasagnaphil
2805 days ago
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I think it is a little different than smalltalk. When people smalltalk, no matter how shallow the conversation is, there is still an intention to “get to know” with each other. But in the cashier example, the cashier does not have any goal to forge a relationship with the customer, but will repeat the same thing over and over because that’s what they’re told to do in the manuals. |
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Not necessarily. It seems like major motivators (not necessarily consciously realized) are to show off and to talk about oneself.
Cosplay of intelligence is another big motivator - how could one possibly look like he have nothing to say?!