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by kornish 2801 days ago
Out of interest, what's the eventual revenue model here?

Middleman matchmaking services face some clear challenges to recurring revenue. Homejoy, for instance, still shut down even after showing impressive user acquisition numbers because it was cheaper for the cleaner and client to cut a deal amongst themselves. Uber only works as well as it does because geographic scarcity and immediate need - traits _relatively_ unique to the transportation industry.

Very cool concept; hope it works out for you :)

2 comments

A coffee chat is a brief interaction between two people who don't know each other. If you like the other person, you can stay in touch. But we are very much focused on frequently connecting you with new people for new topics. People have new questions all the time – I think that's why we didn't face "the Homejoy issue" yet.
a sustainable revenue model that i can imagine is something similar linkedin; 2 or 3 classes of monthly or yearly subscriptions to reach out to 2 or 3 different 'tiers' of experts. this way you don't have to worry too much about transactions outside the platform or locking users in.

and nice work!

I can't tell if we're thinking the same thing (unfamiliar with LinkedIn's model), but I thought maybe over time some users would emerge as domain experts, and this could be made apparent through some review/karma system. At some point, you could go to a model where to triage calls to those high-value experts, you charge a fee. Perhaps a share of that revenue goes to the expert in demand.
I agree. I also really like every approach that does not discourage relationships being formed and being taken offline or somewhere else :)