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by dsigurds 2805 days ago
Hi graybolt, I'm Dirk, co-founder and CTO at Helm. Each Helm Personal Server is assigned their own IP address. We make sure to only use IP addresses that haven't been put on blacklists. If people abuse the service by sending spam it will only affect the reputation of their assigned IP and won't cause harm to the reputation of other Helms.
2 comments

Yeah that isn't sufficient. Most people are going to get their email rejected or spam filtered from many sources. Having an IP that is not blacklisted is not sufficient to have it have enough reputation to be accepted by large providers.
How do you plan to protect users from themselves? I.e. 2 charater passwords.
If you're spending $500 on something to help keep your stuff private and secure, you're probably not a 2 character password kind of guy.
Oh boy, I know people with a fiber drop, 25tb raids with baby server farms and single character password. I think you highly underestimate the lazyness and/or stupidity of people. That doesn't even cover fishing.

Secondly, I think you underestimate the time intensive work that goes into clearing up an IP. I've run mail servers with users in the thousands. It's basically a full time job to keep a single ip clean. And that's with a half or less percentage of clueless users. I'm unsure how this will scale to hundreds of IPs let alone the thousands(x100) that would probably be needed to make creating your own hardware profitable.

Third, you're going to need to reach incompetent customers to make this profitable.