[whitegloveapps]

I pretty much agree with you that a company needs to have customers to attract. (Although I bet there are examples where the product didn't have that many customers, and the company was bought for the idea or the people on the team.)

What I'm suggesting is that, like the developer of my apartment complex, if the company isn't in it for the long haul, they may not pay attention to improvements or feedback customers are suggesting. The company may figure they're going to get acquired soon, so if some of the customers just stop using the product, they can still be claimed as users...