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by sidlls
2800 days ago
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That's what comments in code and project/product and technical documentation are for. Work tracking tickets should contain as little text as possible. Ideally the contents would be a brief 1-3 sentence description of the work, links to the relevant parts of the product/project and technical documentation, and whatever the definition of done is (e.g. "success measures", "acceptance criteria", and so on). For normal work I simply don't allow my team to create tickets in JIRA unless there is at least a technical design document which contains at minimum a bullet-list describing the complete scope of work and some documentation or links to documentation regarding the specific requirements. For bugs I require the ticket created and put in our queue to be updated with the same material once the cause of error and the fix are identified. |
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