[calyth2018]

The majority of what I've heard at different workplaces about Jira has more to do with a) people not knowing how to use it and b) people not knowing and agreeing on how it was customized.

If the motivation is to track what the teams are doing, even if you win the fight on not using Jira, something will be proposed. Maybe it's Rally, maybe it's some POS that was sold because their sales guys and your CxO had a golf game.

You're better off ensuring that you could do what you need to do with Jira than anything else.

As an aside, I take issue with the term dev team - many people use Jira as part of an "agile" process, but they only plan things around development, but not test, only to find out later that their one liner change from dev could cause the tester a week to setup the environment for an automated test....