"Will inmates or inmate families be charged with printing the mail?
DOC is printing the mail from Smart Communications at no charge to inmates or their families."
They may not do it quickly, and they may not do it well, but they are obligated to do it for free under the contract terms.
(This is an Opinion piece -- check the URL. WP does not fact-check opinion pieces at all.)
"Will inmates or inmate families be charged with printing the mail?
DOC is printing the mail from Smart Communications at no charge to inmates or their families."
They may not do it quickly, and they may not do it well, but they are obligated to do it for free under the contract terms.
(This is an Opinion piece -- check the URL. WP does not fact-check opinion pieces at all.)