[nused]

I think you'll find the article supports your sentiment to an extent.

One of the key messages we tried to get across is that academic research for co-editing ought to go beyond theoretical analysis but rather drive research by pushing the envelope in new areas of application and/or features. OT's evolution has been symbiotic with new applications, while we haven't seen this in CRDT (for coediting) research. The reality is that you'll find new CRDT papers every year that still (a) make fairly broad claims of benefits are either theoretically dubious or not backed/validated by application/system implementations, (b) dwelling on technical issues that were resolve years ago. To move beyond this, we want to have put these issues in context (a general transformation approach) and dispel the most common fallacies in theoretical analysis.

Related to the 'visual-merging' feature you mentioned, when I worked on making MS Word collaborative as a research project, one of the UX research questions was how to allow users to visualize the different combined effects of updates to objects (e.g. if you changed the background of object X to red and I change it to yellow at the same time). We came up with a multi-versioning technique to display the potentially different combinations and help users select one that's the most desirable. It is definitely a interesting and challenging problem to consider for text documents.