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by sjwright 2803 days ago
You might be right from an industry wonk's perspective, but what matters is consumer expectation.

For example: Apple themselves uses the term refurbished to describe an iPhone that—but for the packaging—appears identical to a brand new item as far as any regular consumer could tell.

https://en.wikipedia.org/wiki/Refurbishment_(electronics)

1 comments

Actually if Wikipedia is anything to go by, the term remanufacturing doesn't apply here.

The term "remanufacture", however, is a distinct term used for products that are returned to the identical-to-new condition in industrial closed-loop processes, and which often possess the same warranties and guarantees as a new product.

I am definitely not talking about remanufacturing.

Well what term are you using for a repair? If your using parts that are not under warranties nor is it the same as it was when it was manufactured?

When I buy parts off of ebay I don't expect them to be the same, no matter what the label is on the part. Just like buying "OEM" batteries on Amazon. You better know you have close to zero chance of having the same battery as you bought before.

I'm not the one defending the use of the term refurbished. The fake-glass chop shops are the ones who are using it, and I think they should stop doing so.