| My body and mind have taken a beating I don't think I can do much longer from ten years of useless night work swinging shifts sometimes three times a week, that guy is too happy. That's a great list of personal reasons, but business can come first for the same reasons. My last big deployment was to half a million set top boxes. In the end, I had to do it at night, but I had oh so many reasons for doing it during the day: * What if a percentage of the boxes bricked halfway through the deployment? A statistical insignificance in the lab doesn't help me help 15k people with bricks on their TV's. When they start playing with the boxes, I'm going to have to roll trucks and that's expensive. Instead man up the call center during a time where we don't have to pay shift diff. * From an end-user standpoint, there's a different set of eyes on the products at different times of day. Think about it this way, if you sell porn, how much are you selling at 2AM vs. 9AM do you think? They're not going to call and complain about their porno not working, but it doesn't mean there's not a huge level of dissatisfaction. There's a lot of general economics and trade offs involved. * Top notch help has the luxury of sleeping at this hour because they've probably earned the tenure. I'm not going to get the vendor of a vendor to help me with this stuff at 3am, and they're definitely not going to be fresh and chipper, and getting anyone beyond support on the phone takes hours -- by that time, they're awake anyway. Change the above as you see fit to adapt to your type of work, it's all the same. |