[duck]

This looks like a great tool for corporate IT departments too. From their website (http://www.pagerduty.com), I like how it works with any monitoring system as long as the tool can send email. That would make it easy to integrate.

[mikedanko]

Large scale engineering dept guy here, the problem there is that most companies like that won't accept a SaaS solution.

Don't get me wrong, it's absolutely brilliant. I think it's the first time I've ever given a thumbs up to a third level metasolution to a problem.

Pagerduty needs to push some use cases on their site. It might break the SaaS reluctance to steaks and strippers type corporate managers. "It can eat my rediclously complicated jasper report that I send straight to the trash bin on arrival so I don't have to read it and figure out what buttons on the phone I have to push with all the reluctance of a four year old kid with a plate of brussel sprouts and broccoli in front of them? Sign me up!"