[sitepodmatt]

Hopefully they can fix their shitty unreliable and buggy app, but I don't think there is any hope for their non existent customer service, beyond repair. Grab bought out Uber in SE Asia and literally no one is happy about it. #bringBackUber

[elmerfud]

Indeed bring uber back! I tried to sign up for grab because I'll be traveling to Thailand in a few weeks. Just the act of signing up apparently flagged my account for fraud. How I don't even know!!! Their support is nearly non-existent except for simple replies.

Honestly, Uber's support is only slightly better. Traveled from Lima to Atlanta in the same day, Uber flagged me for fraud. Took Uber a 2 weeks to fix it. Although they'd send me quick replies saying it was fixed, still couldn't get it fixed for 2 weeks.

I fear for the app future where you get blacklisted and you're shutoff from things that you need and there's no support or redress.

[sitepodmatt]

Haha all true, us expats in Bangkok are truly pissed off.