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by Daktest 2813 days ago
May not be necessary for their kind of product and market. Looking at their company page, there doesn't seem to any salespeople at the company.

Would suggest that you check out Patrick McKenzie's post about SaaS companies. Buffer fits the 'Low-touch SaaS' description pretty squarely - which would mean that they don't necessarily require a dedicates sales unit.

https://stripe.com/atlas/guides/business-of-saas