[derefr]

Other issue trackers "solve" the problem in that they're technically incapable of faithfully representing objects like design specifications, adding enough friction that the process is pushed back from "technical solution" land to "social/organizational solution" land where it belongs.

Jira is a crutch, in the most literal sense: it makes things that should be hard because of your lack of {personal, organizational} health, easy, in a way that makes people avoid doing the "healthy" thing (facing their problems and rebuilding said {personal, organizational} health) indefinitely.