Hacker News new | ask | show | jobs
by greedo 2823 days ago
My company uses ITIL. Definitely a four letter word. I feel like Peter Gibbons much of the time. For me to deploy a server, I need to create a Change Request, have it reviewed by my local Change Review Board. They know nothing, and are a rubber stamp. Next it goes the the Main Change Review Board. They are higher up, and know even less. I have to have my CR into the LCRB a week before they meet, and then it takes an additional week for the MCRB to approve it. So at least two weeks to deploy a new VM. Retirement can't come soon enough.