[kochikame]

Good points. In my comment, I was focused on the difficulties around getting the information you need and being aware of what is happening in other parts of the company, but there is also the huge factor around punishing risk-takers too.

For example, I can build a chatbot in a day that will take some load of a bunch of people in my department. Will it be deployed? No way. Will it be seen as a possible threat to people's patronage networks by cutting their teams and budgets? You bet. Will I possibly be chastised for doing something that is not in my JD? Possibly. Will I bother making it in this case? Nope.