| Speaking as a former Apple employee I can say with 100 percent certainty that you can add devices post purchase even before DEP existed. There are a number of ways: If the device was purchased on or after March 1st 2011 you can do the following: 1. Work with your reseller if they participate in DEP to get the devices enrolled retroactively. Sometimes you have to put the nails on the reseller (they can pretty bad about this. Looking at you Verizon) but it absolutely can be done. 2. If your devices are eligible and were a direct purchase from Apple you should contact Apples enterprise support and they can start the process of double checking eligibility and getting those devices enrolled accordingly. This is pretty straightforward. 3. You can enroll eligible devices via Apple Configurator 2 into DEP using the process described here: https://help.apple.com/configurator/mac/#/cad99bc2a859 Using Apple Configuratior 2 will allow you to bypass any reseller to enroll into DEP so it’s your best move if you are having issues getting people to do it fast enough. Any eligible device can be enrolled this way Here’s a relevant help link with phone numbers more
On eligibility and enrolling etc https://support.apple.com/en-us/HT204142#manual I see this misinformation so much so please help share it if you can |