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by dubhrosa
2825 days ago
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Banks should really just stop calling customers and taking them through security. If there's something urgent, the protocol should be that they call you, give you a ticket number, and tell you to call them back on the bank's standard number for customer service. Anything else just conditions people to expect incoming calls with security questions which will always result in scammers finding a way through. |
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https://www.geekrant.org/2016/05/08/phone-scam-part-1/