[michaelmrose]

You don't think anyone uses browsers other than Chrome or wants to access mail faster than 7 seconds to load contents?

[Freak_NL]

I think these people exist, and that their complaints are valid. I also think that the percentage of people who complain about it is not significant enough for Google to perceive this as more than a minor public relations issue.

1‰ of GMail's users complaining effectively means that a lot of people are miffed, but it may well be that this is totally acceptable and expected as far as Google is concerned.

[michaelmrose]

The majority of average users now access their email via their phones. Desktop access to email should focus on the people that actually use it.