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by Freak_NL
2821 days ago
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The folks at Google aren't idiots. They now that there is a vocal minority of complainers, most of whom will accept the new UI after a week or two. For a customer base the size of GMail, placating every complaint is just not in the interest of their business. That is one of the downsides of dominant marker players. Microsoft had the same leverage with Windows 10 (this round of complaints feels similar, although the focus is different). People who don't like it should use IMAP/SMTP (until GMail shuts that down), or vote with their wallet and go somewhere else. The world could do with more competition for email. |
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The biggest negative business impact for them is that the new version makes talented developers less likely to want to work there. When Gmail first came out, it was breath of fresh air. It showed how to do email right. I remember wishing that I worked a company that could create such brilliant software.