[mankash666]

Here's the thing: most users don't really care. The evidence is in the author's own disapproval of the slack app - about it just being a wrapper around a website disguised as an app. Guess what, slack desktop has a LOT of traction, and paying customers!

If an app is sufficiently good on Marzipan, then the users will steer it towards becoming better if they care.

[saagarjha]

> If an app is sufficiently good on Marzipan, then the users will steer it towards becoming better if they care.

I have never once seen anyone been able to convince Slack that their desktop app needs to be improved.

[tonyedgecombe]

>Here's the thing: most users don't really care.

It was that attitude at Microsoft that opened the door for Apple to revive its fortunes.

[zeroname]

What do you mean? Apple didn't really take a substantial market share from Microsoft. Apple was successful in a market that Microsoft chose to not compete in until it was too late.

[tonyedgecombe]

>What do you mean?

I mean exactly what I said, Microsoft was complacent and it allowed Apple to cream off the most valuable segment of the market. Microsoft may still have the largest market share (in Desktop) but it was Apple that became the first Trillion dollar company.

[zeroname]

Yes, but Apple didn't take away anything from Microsoft, so where's the connection? Their "users don't care" attitude on software worked out. Pretty much nobody in business is switching over to Mac OS (or iOS) and Numbers. Both companies are barely even competing in the same markets.

[tonyedgecombe]

What do you think all the Mac users were using before they switched to the Mac. Apple had a huge switching campaign over many years. They might not be competing much now but MS didn't want to give up that segment. That's before we get on to what the iPhone did to Windows mobile.