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by sf_rob
2824 days ago
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Sirius and Onstar are two of the worst things about my car purchase. I wonder the degree to which these partnerships hurt these car brands for short term profit. Things I want in an OEM receiver: 1) Carplay/Android Auto, 2) Software updates for 1, 3) Radio, 4) To never do anything else (call me, install bloatware apps, reorder menus, etc). |
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Well, you're stuck with the car by the time this kicks in...
And, apparently, the OnStar experience has just recently (<12 months) gotten quite horrific--apparently it used to be an online thing but that wasn't intrusive enough. I made the salesman sit with me while I was signing up (Okay, you want your commission from this, you get to spend your time.). Verbally. Over a shitty, high-latency, low bandwidth voice connection.
The salesman sat there visibly appalled. The salesmen got his manager. The manager got somebody else. etc. By the time I was done, I had 7 different people from the dealership listening with shock on their faces.
Big manager: "Ummm, yeah, this is a problem. We are strongly encouraging our customers sign up for something that makes them angry. That's ... not good."
Apparently, nobody at the dealership had experienced a signup in the last 12 months.