[ta564756856]

All people are more susceptible to charismatic others than we'd like to admit I think.

People will tend to believe and trust them more, and so they can spin the narrative however they'd like (and often they're the layer of separation between devs and the higher-level management that precludes the higher-ups even getting first-hand exposure to some issues).

Edit: I also think charismatic others can do this without always knowing it i.e. in a self-interest sort of sense.