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by noelwelsh 2838 days ago
I agree with your general thesis. We approach these things as if we're building to last forever, but, particularly in consumer markets, it might be better to view them as more akin to disposable pop culture. The cycles may be longer than say, a restaurant---maybe closer to the life time of a band, or a fashion trend. Each generation has it's own style and possibly wants its own communication platform to go with it.