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by miaklesp 2839 days ago
I'm using FastMail for two years already and it's good.

Only thing I don't like in them is lack of transparency how do they address customer feedback:

- no roadmap

- no uservoice

- no discussion forums

- the only big change I saw from them in past two years is the new Files UI (who does need it?)

They don't evolve and all feedback goes to /dev/null

1 comments

I'd add to that, a possible single point of failure for us as users: CEO Bron Gondwana. Bron also shares out his own time for a technical standards effort -- "JMAP".

OTOH, if you're in the US, the next step up in perceived national security threat might well see Protonmail getting blocked. Fastmail, with five eyes on it, maybe not so likely to just "disappear".