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by XERQ 2831 days ago
Hey there,

Thanks for reaching out and sorry to hear about the issues you’re experiencing. We use several different services for managing fraud, and one of them flagged your IP. Not sure why since everything else looks fine, so we reviewed and approved your order.

We also use Stripe for payment processing, so we never see your credit card details.

Let us know if you have any questions.

1 comments

Kind of strange considering I'm at work, it's a static IP, and work is a Fintec company owned by a bank. Anyway thanks for quickly resolving the issue; The server is up and I'm SSHed in.