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by noobermin
2841 days ago
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A podcast I know of has a "membership" concept which gives extra content. Once, an angry member sent an email deriding changes in the show that the rest of us enjoyed (specifically, antics by one of the co-hosts). The main host derided their email on air, saying that they'd gladly let go of the donor's membership[0]. I know you can't really do that if everyone is complaining about the same thing--in which the situation reaches a different regime, but for one off complaints, you'd be surprised how much people will recognize the bullshit and welcome your explanations how you can't please every one-off suggestion. [0] Of course, they kindly did not identify the angry member. |
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