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by 013a 2846 days ago
I'd suggest filing a public report to their support on Twitter phrased something like "services inaccessible to underprivileged users", that should trigger enough keywords for their AI managed support to notice. Be sure to get as many quantifiable likes, retweets, upvotes, etc as possible, as that is all data which is used to increase the internal score of the report in their system. Once its been elevated to a human, as rare as that is, play the victim; you're not from the West Coast, so you don't know the West Coast ways, but play the victim, get support behind you, and your issue will be resolved within a week. Good luck!